A community built using MangoSpring SiteGroups offers a set of unique features and benefits that makes it the clear choice for you. MangoSpring SiteGroups' extensive features serve the many different needs of our customers:

• Auto presence: Visitors to your website can be automatically logged-in to the community and shown online. They can remain online irrespective of what page of the website they are on. This helps build a community around concurrent users.
• Smart grouping and discovery of users:Your users can be grouped based on activity, geography and various other parameters enabling intelligent and relevant discovery.
• Site wide group and one to one chat: Online users can choose to participate in conversations in any of the rooms or engage in 1-1 private messaging. All these conversations continue and do not break as users move from one page to another.
• Facebook style chat interface: The entire social network is available on a 'social bar' that gets embedded on your website. It does not reduce your precious website real estate and provides complete community features. This social bar comes in multiple styles to meet your specific needs.
• Chat rooms/lobby: SiteGroups includes a complete chat lobby integrated into your community. You can create rooms around topics/demographic/interests, etc. Users can browse through these rooms and join whichever ones they like. Logged in users can be given the ability to create their own public or private rooms.
• Community experts/moderators/super users: As the community owner you can assign special privileges to selected super users. These users can be topic related experts available for chat with visitors, moderators who keep the community healthy or even support staff designated to answer queries.
• Buddy list / Hot list/ Favorites: Users can easily create their own list of favorite people/friends. This can be based on existing relationships in the system or can be built by users overtime. This can be named anything that applies to the community you are building and is essentially building an IM service for your community.
• Downloadable desktop application for your community: Offer active users of your community a rich desktop application for both Windows and Mac. The desktop application allows them to always stay connected with the community and participate more often without having to start their browser. It increases engagement and builds a stronger relationship with your community by making you a part of their desktop. Our desktop client truly brings a group and instant messenger for your own community and users
• Mobile access with a native application: Users are spending more and more time on their mobile devices. It is becoming increasingly apparent that communities which do not provide a rich mobile experience will see less engagement from their users. SiteGroups provides mobile clients that allow users to participate in chat rooms, see their buddy list, have 1-1 conversations and discover new people. This opens up a completely new set of opportunities for your site to grow and for you to monetize.
• Popular IM community support (GTalk and AIM):To enable your community users to always be connected, users can now add your community as a buddy to their popular IM accounts. Users who have added your community to their IM client, can stay fully connected using the IM client of their choice.
• Integration to existing ad server:We help you monetize the community by integrating ads. These ads can be displayed in multiple formats including display ads (text and image) and in-conversation ads. These ads work across the web, desktop and mobile and can be served by our MangoSpring ad server or tied into your existing ad servers.
• Integration with existing user base: SiteGroups has an interface ready for integration with your existing user base. Everything from authentication to user roles and profiles can be integrated with your existing systems. SiteGroups integrates with CRM sources as well.
• Moderation of chat rooms and user activity: Every community has its set of mischief makers. SiteGroups has a wealth of moderation tools - from a user feedback system for self policing to complete moderator/admin control.
• Customization for seamless integration with your existing website look: SiteGroups offers many customization options for your network. You can choose different styles for the social bar, edit colors and icons and ensure that your community fits seamlessly with your website.
• Metrics and analysis: SiteGroups comes with numerous metrics for monitoring the health of your community. These are built with the intention of not just providing numbers, but also ensuring that each metric can lead to identifying the action areas and make the community more engaging.
• Lots of other features: SiteGroups comes with a multitude of other features and benefits. Please contact us and we will get in touch with you right away to discuss how SiteGroups can help you stay connected with your site users.