As a sign of our commitment to your business and community, we offer consulting and management services to ensure you are fully satisfied with the results.

Single point of contact

Every deployment of SiteGroups is handled by a single point of contact. We will work with your team to build a detailed engineering and management plan. The engineering plan focuses on the integration, customization and launch while the management plan ensures you have a successful community from the beginning.

Business planning

We help you build an understanding of the business logic around online communities. We also help you see what features suit your specific needs and then customize the service for you. The detailed discussion and planning goes a long way in ensuring you create communities that work for you.

Training

We ensure your team is ready to handle the community once it is up and running. We train your team to moderate and manage the community using a simple web interface. Detailed documentation and training sessions ensure you are ready to create better engagement for your users.

On-going support

Launch and deployment of a community is just the beginning. Your SiteGroups single point contact ensures that you get continued support for customization and new features. We will also give you regular reports on metrics of your community at network levels and the measure of reliability that the system offers you.

Application engineering

MangoSpring is a technology company which has built a robust system. The system is ready for migration of existing communities, integration with your existing user base and UI customization to ensure that the community blends into your website.