MangoSpring Mobile Development and Deployment Platform

Have you ever wondered if you could text message 911 with your cell phone? Now you can! MangoSpring is proud to help Intrado bring the first ever 9-1-1 Text Messaging solution to the market. This groundbreaking effort allows those with speech and hearing impairments to use text messaging to communicate directly with a 9-1-1 operator in an emergency. The Text to 9-1-1 service utilizes Short Message Service (SMS) to establish a text conversation directly between the ‘caller’ and the 9-1-1 operator. While SMS was not initially developed for use in public safety it has gained widespread acceptance by the Speech and Hearing Impaired Community and is becoming an increasingly popular form of communication. CTIA - the Wireless Association, a wireless industry organization, estimates that the number of SMS text messages exceeded one trillion in 2008.

9-1-1 Text Messaging - How it works

Reliable, Scalable, Redundant Architecture